Store Policies
Table of Contents
Privacy Policy
Effective Date: July 10, 2025
At Glow and Gear, we value your privacy and are committed to protecting your personal information.
Information We Collect
We may collect your name, email address, shipping address, billing address, and payment information when you place an order.
How We Use Your Information
We use your information to process orders, provide customer support, and improve our services.
Sharing Information
We do not sell your personal information. We may share it with service providers who help us fulfill orders and operate our business.
Data Protection
We use secure systems to store and protect your personal data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date above.
Contact
If you have any questions, email us at support@glowplusgear.com.
Return and Refund Policy
Effective Date: July 10, 2025
At Glow and Gear, we want you to love your purchase. If you’re not fully satisfied, we’re here to help.
Return Window
You have 30 days from the date of delivery to request a return.
Return Shipping Costs
We offer free return shipping on eligible returns. No extra costs will be charged.
Eligibility
Items must be unused and in their original condition to qualify for a return. Certain items cannot be returned, including products from collections labeled Final Sale and promotional or clearance items marked as non-returnable at checkout.
Refunds
Once we receive and inspect your return, we will issue a refund to your original payment method. Refunds are usually processed within 5 to 10 business days.
Restocking Fees
We do not charge restocking fees.
How to Start a Return
Contact us at support@glowplusgear.com with your order number and reason for return. Our team will provide a prepaid return label and instructions.
Terms of Service
Effective Date: July 10, 2025
By accessing or using glowplusgear.com, you agree to be bound by the following terms.
Use of Website
You agree to use our site lawfully and for its intended purpose.
Orders
All orders are subject to product availability and confirmation of payment. We reserve the right to cancel or refuse any order.
Pricing and Payment
All prices are in USD and are subject to change without notice. Payment must be made in full at the time of purchase.
Intellectual Property
All content on our site is owned by Glow and Gear and may not be used without permission.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages related to your use of our store.
Governing Law
These terms are governed by the laws of the United States.
Contact
support@glowplusgear.com
Shipping Policy
Effective Date: July 10, 2025
At Glow and Gear, we’re committed to delivering your orders quickly and reliably. Shipping is available in the United States, Canada, and the Philippines.
Processing Time
Orders are processed within 1 to 3 business days. You’ll receive a confirmation email with tracking information once your order ships.
Shipping Rates
United States
Economy (5 to 8 business days) — Free on orders $50 and up
Standard (3 to 4 business days) — $4.99
Express (1 to 2 business days) — $4.99
Canada
Standard Shipping — $7.99
Free Shipping — Orders $75 CAD and up
Philippines
Economy (15 to 25 business days) — ₱499
Free Shipping — Orders ₱5,000 and up
Delivery Times
United States: 5 to 8 business days on average
Canada: 7 to 10 business days on average
Philippines: 15 to 25 business days on average
Delivery times may vary depending on product availability and courier service.
Contact Information
You can reach us at:
ramdaquial@gmail.com
support@glowplusgear.com